Privacy policy

Welcome to Unique Cart. We respect your privacy and are committed to protecting the personal information you provide while using our website and purchasing our products. This Privacy Policy explains how we collect, use, store, and protect your information.

Information We Collect

When you visit our website, place an order, contact us, or use our services, we may collect information such as:

  • Name

  • Mobile number

  • Email address

  • Billing and shipping address

  • Order and transaction details

  • Payment-related information

  • Device, browser, IP address, and website usage information

  • Any information you voluntarily provide when contacting our support team

We only collect information that is reasonably necessary to operate our website, process orders, provide customer support, and improve our services.

How We Use Your Information

The information we collect may be used to:

  • Process and confirm your orders

  • Arrange product packaging, shipping, and delivery

  • Provide Cash on Delivery (COD) and other available payment options

  • Contact you regarding your orders

  • Provide customer support

  • Process returns, refunds, replacements, and cancellations

  • Improve our website, products, and customer experience

  • Prevent fraudulent, unauthorized, or suspicious activities

  • Send service-related communications

  • Conduct digital marketing and advertising activities where permitted by applicable law

  • Comply with applicable legal and regulatory requirements

Payment Information

Payments may be processed through third-party payment gateways or service providers. We do not intentionally store complete debit card, credit card, banking, or other sensitive payment credentials on our own systems unless required and permitted for legitimate business purposes.

Payment information provided during checkout may be processed directly by the applicable payment service provider according to its own privacy policy and security practices.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, measure advertising performance, and provide relevant content or advertisements.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Sharing of Information

We may share necessary information with trusted third-party service providers when required to operate our business and fulfill your orders. These may include:

  • Product fulfillment partners

  • Shipping and logistics providers

  • Payment gateways and payment service providers

  • Technology and website service providers

  • Customer support service providers

  • Digital marketing and advertising service providers

  • Fraud prevention and security service providers

We only share information that is reasonably necessary for the relevant business purpose.

We may also disclose information where required by law, legal proceedings, government authorities, or to protect our legal rights, customers, website, or business.

Marketing and Advertising

Unique Cart is digitally promoted and managed by P.RAJ ENTERPRISE, a marketing and advertising agency. Information may be used for advertising measurement, campaign optimization, website analytics, and other legitimate marketing purposes.

Where required by applicable law, we will obtain appropriate consent before using personal information for marketing communications.

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, fulfill business and legal obligations, resolve disputes, maintain transaction records, prevent fraud, and enforce our agreements.

When information is no longer required, it may be deleted, anonymized, or securely disposed of, subject to applicable legal requirements.

Third-Party Websites and Services

Our website may contain links to or integrations with third-party websites, payment services, social media platforms, advertising platforms, or other external services.

We are not responsible for the privacy practices, security, or content of third-party websites or services. We recommend reviewing their respective privacy policies before providing personal information.

Children's Privacy

Unique Cart does not knowingly intend to collect personal information from children in circumstances where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us improperly, please contact us so that appropriate action can be taken.

Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information, or objecting to certain uses of your information.

Requests can be made by contacting us through the support details provided on the Unique Cart website. We may need to verify your identity before processing certain requests.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or services.

Any updated version will be published on this page with the revised effective or update date.

Contact Information

For privacy-related questions, concerns, or requests, please contact us through the contact details provided on the Unique Cart website.

Marketing & Advertising Agency: P.RAJ ENTERPRISE
GSTIN: 24AJYPN7058G1ZL
Business Address: 2nd Floor, Plot No. 128, Ankur Coop Housing Society, A.K. Road, Near Kahan Faliya, Mini Bazar, Surat, Gujarat – 395008, India.