Terms of service

Welcome to Unique Cart. By accessing or using our website, browsing products, or placing an order, you agree to comply with these Terms of Service. Please read these terms carefully before using our website.

1. About Unique Cart

Unique Cart is an online shopping platform offering a variety of everyday and useful products to customers across India.

The website and digital marketing activities of Unique Cart are promoted and managed by P.RAJ ENTERPRISE, a marketing and advertising agency.

2. Acceptance of Terms

By accessing, browsing, or using the Unique Cart website, you acknowledge that you have read, understood, and agreed to these Terms of Service, along with our Privacy Policy, Shipping Policy, Return and Refund Policy, and other applicable policies published on the website.

If you do not agree with these terms, please do not use the website or place an order.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, specifications, and other information displayed on the website are accurate.

However, minor differences in product appearance, color, packaging, dimensions, or other characteristics may occur due to manufacturer updates, screen settings, availability, or other circumstances.

We reserve the right to correct errors, update product information, or modify product availability at any time without prior notice.

4. Pricing

All product prices displayed on the website are subject to change without prior notice.

We make reasonable efforts to display accurate pricing information. However, in the event of an obvious pricing error, we reserve the right to cancel the affected order and provide an appropriate resolution.

Any applicable shipping charges, taxes, or other charges will be displayed during the ordering process where applicable.

5. Orders

When you place an order through Unique Cart, you agree to provide accurate and complete information, including your name, mobile number, shipping address, and other required details.

Placing an order constitutes a request to purchase the selected product. An order may be accepted, rejected, cancelled, or modified depending on product availability, pricing errors, payment verification, delivery limitations, suspected fraud, or other legitimate reasons.

We may contact you by phone, SMS, WhatsApp, email, or other available communication methods to verify or confirm your order.

6. Cash on Delivery (COD)

Where Cash on Delivery is available, customers may be required to confirm their order before dispatch.

Customers are expected to provide accurate contact and delivery information and accept delivery of genuine orders placed through the website.

Repeated refusal of legitimate COD orders, providing false information, or placing fraudulent orders may result in cancellation of orders or restriction of future COD availability.

7. Shipping and Delivery

Orders may be fulfilled, packaged, shipped, and delivered by third-party fulfillment and logistics partners.

Estimated delivery times are provided for general guidance and may vary due to location, weather, transportation delays, operational issues, public holidays, courier delays, or other circumstances beyond our reasonable control.

Unique Cart does not guarantee delivery on a specific date unless expressly stated otherwise.

8. Returns, Refunds and Replacements

Returns, refunds, cancellations, and replacements are governed by our Return and Refund Policy.

Customers must follow the applicable return procedure and provide accurate information when submitting a return or refund request.

Certain products may be non-returnable due to their nature, hygiene requirements, safety considerations, or other applicable restrictions.

9. User Responsibilities

You agree not to:

  • Use the website for unlawful or fraudulent purposes.

  • Provide false, inaccurate, or misleading information.

  • Place fraudulent or unauthorized orders.

  • Attempt to interfere with the operation or security of the website.

  • Copy, reproduce, distribute, or misuse website content without authorization.

  • Attempt to gain unauthorized access to any part of the website or its systems.

  • Use automated methods to access or collect website information in a manner that may harm or interfere with the website.

10. Intellectual Property

All website content, including text, graphics, logos, images, product information, design elements, trademarks, and other materials, may be owned by Unique Cart, its partners, suppliers, or respective rights holders.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit website content without prior written permission from the applicable rights holder.

11. Third-Party Services

Unique Cart may use third-party service providers for payment processing, fulfillment, logistics, website hosting, analytics, advertising, customer support, and other business functions.

Your use of certain third-party services may also be subject to the terms and privacy policies of those third parties.

12. Website Availability

We aim to keep the website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.

We may temporarily suspend or restrict access to the website for maintenance, updates, security reasons, technical issues, or other legitimate business purposes.

13. Limitation of Liability

To the extent permitted by applicable law, Unique Cart and its associated service providers will not be responsible for indirect, incidental, special, or consequential losses arising from the use of the website or products, including losses caused by circumstances beyond our reasonable control.

Nothing in these Terms of Service is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

14. Force Majeure

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, extreme weather, transportation disruptions, strikes, government actions, internet or technical failures, public emergencies, or other unforeseen events.

15. Privacy

Your use of Unique Cart is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

16. Changes to These Terms

We may update or modify these Terms of Service from time to time to reflect changes in our services, business practices, legal requirements, or website functionality.

Updated terms will be published on this page. Your continued use of the website after changes are published constitutes acceptance of the updated terms.

17. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with the website, orders, products, or these Terms of Service shall be subject to the jurisdiction of the appropriate courts, subject to applicable law.

18. Contact Information

For questions regarding these Terms of Service, orders, products, or other website-related matters, please contact us through the contact details provided on the Unique Cart website.

Marketing & Advertising Agency: P.RAJ ENTERPRISE
GSTIN: 24AJYPN7058G1ZL
Business Address: 2nd Floor, Plot No. 128, Ankur Coop Housing Society, A.K. Road, Near Kahan Faliya, Mini Bazar, Surat, Gujarat – 395008, India.